Service Complaint

Dispatch

Please select a category below and tell us what we can do to be of assistance

Emergency Service (urgent situations only)

Driveway not serviced

Walkway not serviced

Driveway cleared late

Walkway cleared late

Issue with the way my driveway was cleared

Moved car

Report damage to your property

Special service request

Please describe the type of emergency help you need

We're sorry for missing your house. What exactly happened?

Driver missed my driveway on 1st pass

Driver did neighbour's driveway and then took off

Driveway was cleaned, but walkway was missed

Other

We're sorry to hear your driveway wasn't cleaned properly. What exactly happened?

Plow ridge at end of driveway and I can't get out

Driver didn't clear behind parker car

Driver leaving too much snow in the street

Driver putting snow on the City sidewalk

Driver putting client's snow on neighbour's property

Driver putting neighbour's snow on client's property

Snow blown on house walkway, or lawn ornaments

Driver blew garbage / flyers all over front lawn

Driveway not being cleaned marker to marker

Driver not getting close enough to my garage

Driver doing wrong side of driveway

Driveway becoming too narrow at bottom

Blower not scraping well

Sloppy work

Blower is being dropped too hard

Something fell off driver's tractor

Other

What is your special request?

I need out by a certain time

Driveway blocked by vehicle on street - tractor will need to come back

Other

Please specify

When did this incident happen?

Please describe the damage

If you have images showing the damage, please upload them here

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Additional comments

First name

Last name

Your service address

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